Legal Information

Birthscapes Terms & Conditions

Payment:

All payments are to be made upon reservation, Birthscapes reserves the right to cancel your space on the course should payment not be received within 48 hours of us confirming your space on the course.

Where travelling expenses are included, these will worked at the time of enquiry and payment needs to be included along with the course payment.

Birthscapes will provide you with an invoice following receipt of payment.

Participant Cancellation:

Should your baby arrive before your course is due to take place and where the booked course was an antenatal course, specifically in relation to the upcoming birth of your baby (i.e. KG-hypnobirthing, antenatal mindful breastfeeding or 3-Step Rewind in relation to an upcoming birth) or in the unlikely event that the course is cancelled, the course fee will be repaid back into the original bank account from which payment was made.

Under no other circumstances will we be able to provide a refund.

Note:

Where you have booked the full Parental Wellness programme and baby arrives before the course starts, you will receive an appropriate percentage of the total cost refunded to you, specifically in relation to the antenatal components of the course (KG-Hypnobirthing & Mindful Breastfeeding).
Where you have received course materials prior to commencing the course, any refund will take this into account and we will deduct the cost of materials and gifts as part of the total cost when issuing this to you.

This Privacy Policy has been written to provide you with the following information:

What data we collect from you
How we use your personal data
How we collect your personal data from you
Your legal rights relating to your personal data

Birthscapes is the controller and is responsible for your personal data (collectively referred to as ‘Birthscapes’, ‘we’, ‘us’, ‘I’, ‘Katy Williams’ or ‘K. Williams’).

What type of information do you collect?

We receive, collect and store any information you enter on our website or provide us in any other way.

In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history.

We may use software tools to measure and collect session information, including website statistics and analytics, page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

We also collect personally identifiable information (including name, email, password, communications and other contact details); payment details / customer financial information (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

How do you collect information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

Why do you collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.

How do you store, use, share and disclose your site visitors' personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How do you communicate with your site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

How do you use cookies and other tracking tools?

Cookies are small text files containing a string of characters that can be placed on your computer or mobile device that uniquely identify your browser or device.

Cookies allow a site or services to know if your computer or device has visited that site or service before. Cookies can then be used to help understand how the site or service is being used, help you navigate between pages efficiently, help remember your preferences, and generally improve your browsing experience. Cookies can also help ensure marketing you see online is more relevant to you and your interests.

The length of time a cookie will stay on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies will only stay on your device until you stop browsing. Persistent cookies stay on your computer or mobile device until they expire or are deleted.

Granting us permission to use cookies:

If the settings on the computer, phone or tablet that you are using to view this website (your browser) are adjusted to accept cookies we assume that this, and your continued use of our website, to mean that you are fine with using cookies. Should you wish to remove or not use cookies from our website you can learn how to do this below, however doing so will likely mean that our site will not work as you would need it to.

We MAY use cookies to make our website work including:

Remembering your search settings
Allowing you to add comments to our site
Remembering your preferences such as colours, text size and layout

Cookies are set by:

The privacy implications on this will vary from social network to social network and will be dependent on the privacy settings you have chosen on these networks.

Turning Cookies Off:

You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies. Doing so however will likely limit the functionality of a large proportion of the world’s websites as cookies are a standard part of most modern websites

It may be that you are concerned around cookies relating to so called “spyware”. Rather than switching off cookies in your browser you may find that anti-spyware software achieves the same objective by automatically deleting cookies considered to be invasive. Learn more about managing cookies with antispyware software.

Your data protection rights:

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please email us at katy@birthscapes.com if you wish to make a request.

How can your site visitors withdraw their consent?

If you don’t want us to process your data anymore, please contact us by email at: katy@birthscapes.com

How to complain:

If you have any concerns about our use of your personal information, you can make a complaint to us at katy@birthscapes.com.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Questions and your contact information:

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at www.birthscapes.com or email: katy@birthscapes.com

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